Support and Troubleshooting

Our team members include System Administrators who are experienced in configuring and managing computer systems in a networked setting. 

Essentially, our System Admins are your go to for the installation and ongoing management of networks of desktop computers, wireless networks, server systems and other critical networks in a business. 

Some of the work that our System Admins conduct for clients around the country include:

• Configuring, maintaining and controlling computer networks.

• Troubleshooting technical network and server problems.

• Providing technical support on-site or virtually. 

• Diagnosing, resolving and documenting server and network issues.

• Developing and maintaining network records and documentation.

• Ensuring optimal performance, security and integrity of the network.

• Controlling network access and administration privileges.

• Performing regular backups of network data.

• Reviewing current network performance, capacity and capability and determining future network and server needs.