Full-Visibility Monitoring
Full visibility into your networks — we catch anomalies early and resolve issues before they spread.
24/7 local service desk and NOC.
Our locally-staffed Australian NOC monitors and manages your telecom and network systems 24/7 — the first line of defence against disruptions, watching performance and health continuously.
Infrastructure Oversight
Oversight across servers, wireless, databases, firewalls and network devices — from IoT to mobile, plus telecoms and reporting.
Help Desk & Ticketing
24/7 monitoring of your support calls and help desk ticketing system.
Professional services.
Our IT consulting services are tailored to align with your strategic
objectives and drive measurable results.
Our team of seasoned IT professionals work with you to understand your business needs and combine that with our technical expertise to deliver innovative solutions that streamline your operations and enhance your IT advantage.
Trust RS3 solutions consulting services to provide the insights, guidance, and support you need to unleash your organisation’s full potential.
Compliance and auditing.
The Australian Cyber Security Centre (ACSC) has developed prioritised mitigation strategies, in the form of the Strategies to Mitigate Cyber Security Incidents, to help organisations protect themselves against various cyber threats. The most effective of these mitigation strategies are the Essential Eight.
Assessments against the Essential Eight are conducted using the Essential Eight Maturity Model. This maturity model describes three target maturity levels (Maturity Level One through to Maturity Level Three) which are based on mitigating increasing levels of adversary targeting and tradecraft.
The maturity model also includes Maturity Level Zero which exists for capturing instances in which the requirements of Maturity Level One are not met.
Disaster recovery.
Backing up collected data is an important part of data management. Backups protect against human error, hardware failure, virus attacks, power outages and natural disasters.
We work with Veeam as a Cloud Connect Partner to deliver data backup design and implementation services. Veeam Software allows us to back up, restore and replicate organisational data on virtual machines (VMs).
Our data disaster recovery process involves planning and processing collected copies to quickly reestablish access to applications, data, and IT resources after an outage. We also work with Veeam software to establish a secure data recovery process. In addition, our data recovery services include:
- VMware Stretched Cluster
- Layer 2 / Layer 3 Disaster Recovery
- Failover Solutions
- Microsoft Azure Site Recovery
- Veeam Cloud Connect Partner
- Veeam Backup & Replication Failover
- VMware SRM
Microsoft and VMware Ecosystems.
We choose to work with Microsoft for cloud storage and technologies so that we can rely on an integrated and open cloud platform that spans six critical areas—security, infrastructure, digital and app innovation, data and AI, business applications, and modern work.
Identity ManagementO365 & Modern Hybrid MigrationsMicrosoft Intune / Endpoint Manager
Conditional AccessExchange OnlineOneDriveMicrosoft Teams
SharePoint OnlineMicrosoft Azure
We also work with Arista — pioneers in software-driven cloud networking solutions for large data centre storage and computing environments.
Telephony & ISP services.
Our telephony and ISP services include the development, application, and deployment of telecommunication services — and indoor wireless service setup and deployment.
We specialise in
Development, application and deployment of telecommunication services.
- NBN Business Connections (FTTN, FTTB, FTTP, HFC, Fixed Wireless, Satellite)
- NBN Metro Ethernet L2/L3 services
- Corporate Phone Systems
Indoor wireless setup & deployment
End-to-end delivery for secure enterprise Wi-Fi — site to signal.
- Wireless Site Surveys
- Network design
- PEAP/EAP Configuration
- WLC Deployment / Configuration
- RADIUS and NPS
Maintenance and administration.
Our maintenance and administration is all about maintaining robust and secure infrastructure to enhance productivity, ensuring your hardware and software is always up to date and patching vulnerabilities to help protect against data loss and cyber-attack to reduce down time.
Managed Operations
Network Monitoring and supportHelp DeskBackup ManagementServer Management and supportCloud Management and support
Security & Protection
Security Patching and Vulnerability ScanningIT Audits / Health CheckFirewalls & Threat Protection
Connectivity & Links
Links (Internet and Site to Site)NBNSatelliteDedicated links
Network Infrastructure
Wireless NetworksRouting, Switching
Support and troubleshooting.
Our team members include experienced System Administrators — your go-to for the installation and ongoing management of desktop computers, wireless networks, server systems and other critical networks in a business.
Some of the work our System Admins conduct for clients around the country includes:
Configuring, maintaining and controlling computer networks.
Troubleshooting technical network and server problems.
Providing technical support on-site or virtually.
Diagnosing, resolving and documenting server and network issues.
Developing and maintaining network records and documentation.
Ensuring optimal performance, security and integrity of the network.
Controlling network access and administration privileges.
Performing regular backups of network data.
Reviewing current network performance to plan future network and server needs.
Monitoring.
Through our use of technologies and softwares supplied by leaders in the security industry — Fortinet, Zabbix, Solarwinds — to establish real-time, continuous monitoring of your networks for early detection and prevention of cyber security threats.
By using proactive, automated network security monitoring, we support our clients with these potential benefits:
Increased visibility across your whole network
More efficient use of internal and outsourced resources
Faster threat identification for a more proactive response
Reduced network downtime that drives real cost savings
Early insight into infrastructure and resourcing needs